Frequently Asked Questions
The lodge can be found in the ski village at the top of the mountain. At the top of the carpark there is road to the right, look for the large four-story lodge 160m along the road, with an “R” on the wall.
To check the road conditions contact PWS Ben Lomond Road Update on 0429 646 557.
Alternatively Snow Sports operate a shuttle bus from the lower car park to the top of the mountain (details here: SkiBenLomond.com.au).
For information on obtaining and fitting snow chains please see BenLomond.org.au/chains-a-must-bring
As a hostel we provide bottom sheet, pillow and pillow case and you bring your own sleeping bags and towels (including hand towels and bath mats). Full linen is available to hire at time of booking for $15 per person per stay.
As this is hostel style accommodation, everyone is required to clean their rooms prior to departure. Instructions can be found on the back of the bedroom door and cleaning supplies are provided.
Snow Sports operates a small cafe during the day (when they are open) for hot snacks and drinks. The only pub on the Mountain burnt down in May 2018.
Our Cancellation and Extenuating Circumstances Policies can be found on this page.
These FAQ summaries should be read in conjunction with the Cancellation Policy and Extenuating Circumstances Policy, in the case of any discrepancy the Policy shall apply.
Currently persons entering Tasmania are required to self-quarantine for a period of 14 days. If this policy is still in place at your reservation dates, then you will be provided a credit which can be used the following season.